LEGAL

Shipping & Delivery Policy

Review our policies and learn more about how we handle your information and provide our services.

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Legal Info

Last updated: October 2025

At WizzyWeb Private Limited (“we,” “our,” “us”), we specialize in providing IT services and Software-as-a-Service (SaaS) products. Since all of our offerings are digital, there is no physical shipping or delivery involved. This Shipping & Delivery Policy explains how digital services and products are delivered to our customers.

1. Nature of Delivery

All products and services offered by WizzyWeb Private Limited are delivered electronically. Upon successful payment and confirmation, clients receive access credentials, configuration links, or project initiation communication through their registered email address or client portal.

2. Delivery Timelines

The delivery timeline may vary depending on the nature of the purchased service:

Instant Access Services (SaaS Products): Account setup and access are generally provided within a few minutes to a few hours of payment confirmation.
Custom IT Services (e.g., Web Development, Integration, API setup): Timelines are shared in the project proposal or agreement, typically ranging from a few days to several weeks depending on project complexity.
Subscription or Managed Services: Activation occurs within 24–48 hours of successful order confirmation.

3. Delivery Method

Delivery or activation details are sent via:

Official WizzyWeb email (e.g., support@wizzyweb.com)
Project management portal or client dashboard (if applicable)
Any agreed communication channel (e.g., Slack, WhatsApp Business, or ticket system)

4. Failed or Delayed Delivery

In rare cases where delivery is delayed or access credentials are not received:

Please check your spam/junk folder for the confirmation email.
If still not received within the expected timeline, contact our support team at support@wizzyweb.com with your payment reference or order ID.

We ensure timely activation and immediate assistance for all valid purchases.

5. No Physical Shipment

WizzyWeb Private Limited does not deal with any tangible or physical goods. Therefore, there are no shipping charges, logistics, or physical delivery tracking numbers associated with our services.

6. Changes to This Policy

We may update this Shipping & Delivery Policy from time to time to reflect changes in our operations or applicable regulations. Updates will be posted on this page with a revised date.

7. Contact Us

For any questions regarding digital delivery or service activation, please contact:

WizzyWeb Private Limited
Email: support@wizzyweb.com
Website: https://wizzyweb.com
Registered Office: Gurugram, India

Questions About Our Legal Policies?

If you have any questions about our legal policies or need clarification on any terms, please do not hesitate to contact us.